Privacy Policy

Introduction

OK Appliance Repair ("we," "our," or "us") operates this website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Submit a service request or contact form
• Call us or communicate via email
• Request a quote or schedule an appointment

This may include your name, phone number, email address, home address, and details about your appliance issue.

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website or search terms

How We Use Your Information

We use the information we collect to:

• Respond to your service requests and inquiries
• Schedule and provide appliance repair services
• Send appointment confirmations and service updates
• Improve our website and services
• Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. For more details, please see our Cookie Policy.

Third-Party Services

We may use third-party services that collect information, including:

• Google Analytics — to analyze website traffic and usage patterns
• Google Ads — to measure advertising effectiveness and deliver relevant ads
• Google reCAPTCHA — to protect forms from spam and abuse

These services may use cookies and collect data according to their own privacy policies.

Data Sharing

We do not sell your personal information. We may share your information only with service providers who assist us in operating our business (e.g., scheduling tools, communication platforms) and as required by law.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us at Ok.appliance.info@gmail.com.