7 Washing Machine Maintenance Checks for Homeowners

Washer care is easier when you keep the manual handy and pay attention to small changes between loads. You do not need to take the machine apart. These seven checks cover detergent, loading, routine cleaning and visible signs of trouble, along with the details worth keeping for a service call.

1. Keep the model manual available

Save the model number and the manufacturer's use-and-care instructions. Look up its cleaning cycle, approved cleaner and any owner-accessible filter before beginning. Instructions for a different washer can describe parts your model does not have.

2. Measure detergent

Use the type and quantity specified for your machine and the load. GE identifies oversudsing as one reason clothes may remain unusually wet after spinning. Record the detergent and amount if a new problem starts after changing products.

3. Match the load to the cycle

Follow both the fabric care labels and the washer's loading guidance. Keep track of repeated problems with bulky items. Stop a washer that shakes violently; do not hold it in place or keep restarting an unsuitable load.

4. Follow the approved cleaning cycle

Use the cycle and cleaning product described in the manual, including whether the basket must be empty. Do not mix bleach, acids or other cleaners. Use the cleaner your washer manufacturer recommends.

5. Inspect accessible areas

With the machine stopped, check visible surfaces and any gasket areas identified for routine care. Follow the manual for wiping and drying. Keep children and pets away from the appliance; any advice about leaving a door ajar must account for their access.

6. Notice hose and installation changes

Without moving the machine or loosening connections, look for visible moisture or a hose that appears damaged or compressed. If the issue followed a move or installation, have the routing checked against that model's installation requirements.

7. Act on changes early

Keep a short record of errors, new noises, longer cycles or water left after draining. Do not open a full drain filter or force a locked door. A code that returns after a restart still needs attention.

If a problem keeps returning, tell us what you have noticed and which care steps you tried. A photo of an error message is more useful than a guess about the part. Include your ZIP code and whether the washer is stacked. We will contact you to discuss an available visit.